Terms of Service

Last updated: 09 November 2026

By creating an account or using MyKoi.My.Id, you agree to these Terms of Service. Please read them carefully.

MyKoi.My.Id is a digital journaling application for koi hobbyists: fish profiles, growth tracking, water quality logs, feeding schedules, health records, contest records, and related features.

We may add, change, or remove features at any time. Paid plans do not guarantee that every feature will remain unchanged forever.

You must provide a valid email address and keep your password confidential. You are responsible for all activity under your account.

One account is for one person. Sharing login credentials with others is not permitted.

Some features require a paid plan (Hobi, Breeder, or other plans we offer). Prices are listed on the pricing page and may change; price changes never apply retroactively to an active paid period.

Payments are processed by our payment partner (Pakasir) via QRIS, virtual accounts, and other supported methods. We never see or store your full card or bank account numbers.

Your plan is activated automatically after payment is confirmed. If activation fails, contact us and we will resolve it or refund you.

Paid plans are valid for the period purchased (e.g. 30 days). Renewal is manual — we do not auto-charge you.

You may stop using a paid plan at any time; your account reverts to the free plan at the end of the paid period. Your data remains accessible under free-plan limits.

If a paid feature does not work as described and we cannot fix it within 7 days of your report, you are entitled to a refund for the affected period.

Change of mind after successful activation is not eligible for a refund, except where required by applicable law.

You agree not to abuse the service: no automated scraping, no uploading unlawful or infringing content, no attempting to disrupt the service or other users.

Per-plan limits (fish, ponds, photos, and similar) are enforced technically. Circumventing them may lead to suspension.

Photos and data you upload remain yours. By publishing a fish profile publicly, you grant us the right to display that public page to visitors.

You must only upload content you have the right to share. We may remove content that violates the law or these terms.

We aim for reliable service but do not guarantee 100% uptime. Scheduled maintenance will be announced when possible.

We strongly recommend keeping your own backups of important records (export features are provided where available).

The service is provided "as is". To the maximum extent permitted by law, we are not liable for indirect losses, including loss of fish, except where caused by our gross negligence.

Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

We may update these terms; material changes will be announced in the app at least 7 days before they take effect. Continued use after the effective date means you accept the new terms.

Questions about these terms: contact us through the support channel listed in the app or on the pricing page.